About

There is no return policy as orders are
final and prepaid.

Most manufacturers will honor standard warranties but warranties are not implied or guaranteed for MCS client orders. Carts are guaranteed to be brand new, unused, out of the box condition upon delivery. MCS offers no warranties on any products and the client must seek the manufacturer or other for any future warranty, parts, or service needs or obligations.

Yes. You may select white glove, Delivery Assist Services (DAS) in the checkout process for your order. This includes one of our medical cart experts being on-site within 72H of delivery to uncrate, perform 10-point inspection, any accessory assembly required, on-site waste disposal, department delivery, and staff training (2-4 hours per order) as desired. This does not include IT integration of hardware components for mobile computing carts and similar. The DAS fee is $125/cart and will be added to your pre-pay invoice. *Available to Continental US only

Yes. However terms must be Due Upon Invoice, with receipt of payment within 3 weeks of approved and accepted purchase
dateof MCS. Simply go through the log-in purchasing process and upload your PO in the final steps.

All MCS purchase orders (PO's) must be made out to "American River Medical." American River Medical is trusted and sought after diversified supplier for hundreds of hospital systems. If we are NOT in your system we will readily provide a w9 for updating your vendor records.

MedCartShop leverages manufacturer overstock inventory with tipping point "Group" purchase for economies of scale to offer clients unparalleled e-commerce pricing.

All MCS carts clients must take delivery of complete order within 3-6 weeks of approved and accepted purchase date of MCS.

Yes, MCS will stage cart deliveries into phases or store for MCS hospital clients up to 18 months @ $40/mo./cart/pallet with a minimum storage quantity of 12 carts. Freight will be duplicated to reflect prepay and add at time of order shipment as well as additional freight upon single or phased delivery, paid by MCS hospital client.

No. MCS is a automated e-commerce platform with low cost staff and resources. We run a tight ship and pass along the savings to our clients. We will do our best to answer all inquiries via the
contact form.

We recommend contacting our full service medical cart company, American River Medical, for consultative, service, and demonstration support if your not positive the Monthly Offering cart product is a match of your existing carts or the perfect fit.

We don't. We are modeled after other best-selling brands who were the best-kept secret with no marketing. Please feel free to spread the word and share MCS with other healthcare professionals procuring medical carts.

The carts remain in the respective manufacturers' overstock. They may choose to place them in the queue for future upcoming monthly offerings or sell through their other traditional sales and distribution channels.

We provide a "Ballpark" of what we know to be a typical sales price for the monthly offering. We do not warrant or guarantee the inferred savings by purchasing through MCS.